15 Day Return Policy
You have 15 days from the date of receipt to return the merchandise for full refund, minus shipping costs and 5% credit card processing fee.
Inspect the merchandise when it arrives, and if you're not fully satisfied you can return it for a full refund (minus the shipping charge), as long as you haven't used it. You'll need the original manufacturers labeled packaging with all materials, manuals and blank warranty cards.
After 15 days we reserve the right to deny returns. If your return is accepted there might be a 25%+ restocking fee.
To submit a return, you must contact us to receive an RMA. You may contact us by phone by calling 313-535-5252, or by email at [email protected]. When you contact us, you must ask for an RMA number, fill out the form, package the items securely and include the RMA form along with a copy of the original invoice, and send it prepaid and insured to:Survey Instrument Sales
Redford, MI 48239