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Windows Mobile Device Center Fix

Has your Windows Mobile data collector stopped connecting to Windows 10?  You're not alone!  Ever since Microsoft released Creators Update v1703, Many people have not been able to connect.

This can easily be solved by following the steps below.

 

  1. Press the Windows Button on your Taskbar
    Windows Button
  2. Type CMD (with the start menu showing)
    Start Menu
  3. Right click Command Prompt and select Run as administrator
    Run As Admin
  4. The Command Prompt will now open
    Command Prompt
  5. Copy and Paste the next line into the Command Prompt and hit Enter
    REG ADD HKLM\SYSTEM\CurrentControlSet\Services\RapiMgr /v SvcHostSplitDisable /t REG_DWORD /d 1 /f
    First Command
  6. Now, Copy and Paste the next line into the Command Prompt and hit Enter
    REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f
    Second Command
  7. You man now close the Command Prompt
  8. Right click the Windows Button on your Taskbar and select Computer Management
    Start Context Menu
  9. The Computer Management window will now open
    Computer Management
  10. In the Tree to the left, Click the Arrow next to Services and Applications and click Services
    Click Services
  11. In the list to the right, find Windows Mobile-2003-based device connectivity
    Windows Mobile-2003-based device connectivity
  12. Right click Windows Mobile-2003-based device connectivity and select Stop
    Stop Windows Mobile-2003-based device connectivity
  13. Now, find Windows mobile-based device connectivity
    Windows mobile-based device connectivity
  14. Right click Windows mobile-based device connectivity and select Stop
    Stop Windows mobile-based device connectivity
  15. Double click Windows Mobile-2003-based device connectivity to open its properties
    Windows Mobile-2003-based device connectivity Properties
  16. Click on the Log On tab
    Windows Mobile-2003-based device connectivity Log On
  17. Choose Local System account and click OK
    Windows Mobile-2003-based device connectivity Local System account
  18. Double click Windows mobile-based device connectivity to open its properties
    Windows mobile-based device connectivity Properties
  19. Click on the Log On tab
    Windows mobile-based device connectivity Log On
  20. Choose Local System account and click OK
    Windows mobile-based device connectivity Local
  21. Right Click Windows mobile-based device connectivity and select Start (Must be done before Windows Mobile-2003-based device connectivity)
    Start Windows mobile-based device connectivity
  22. Right Click Windows Mobile-2003-based device connectivity and select start
    Start Windows Mobile-2003-based device connectivity
  23. Close Computer Management
  24. Connect your Data Collector and Windows Mobile Device Center should now connect.
    Windows Mobile Device Center

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